Returns & Exchanges

At WONKY COFFEE, we want you to love every brew; however, due to the perishable nature of our coffee beans, we can only accept returns on non-food merchandise or incorrect orders within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the issue or the reason for the return.

• 2.
  Review and Approval

  Our team will review your request within 48 hours to ensure it meets our safety and quality guidelines for a return or exchange.

• 3.
  Secure Packaging

  Once approved, pack the unused items securely in their original packaging to prevent damage during transit back to our roastery.

• 4.
  Refund Processing

  After we receive and inspect your item, we will issue a full refund to your original payment method or ship out your replacement coffee immediately.